Terms & Conditions


These terms and conditions set out the guideline and legal terms which apply to your use of our website “poembangkok.com” (referred to as Website or Site). The terms also apply to your purchase of our products from Excellent Creative Co., Ltd. ( Company Registration No. 70576671000 ) whose registered office is at Suite D, 17/F, Billion Plaza 2, 10 Cheung Yue Street, Lai Chi Kok, Kowloon, Hong Kong (Referred to as “POEM”, we, us, and our). Our online shopping platform bound to this website is hosted by WordPress, which provides an online e-commerce system to poembangkok.com via WooCommerce, allowing us to deliver services and sell our products to you. Online shopping feature will be added in the near future. Any of your purchase of the products offered on poembangkok.com (Referred to as Product) when the e-commerce system is available will be subject to these terms and conditions. By placing an order for any of our Product, you agree to be bound by such terms and conditions as laid out in this page. Our site is design to collect your personal data in order to fully perform its features and the use of your data submitted to us through this website is governed by our Privacy Policy.

We highly recommend that you spend some time to understand and review these terms and conditions for your own benefits when accessing and purchasing products from poembangkok.com. Please be mindful that we may update these terms and conditions from time to time. Although your order that has already been placed with us might not be affected by such changes, we recommend that you frequently visit our terms and conditions page to make sure that you are updated with our latest terms. POEM holds the rights to modify, add, or delete any details included in these terms and conditions at any time without prior notice. However, these terms do not affect your statutory right as a consumer.


When accessing poembangkok.com, you agree not to engage in any activities that are contrary to applicable laws and regulations.  You agree not to use this website for any purpose that is unlawful and prohibited by these legal terms. Also when accessing, you agree to warrant and represent to the site that you are legally entitled to do and to make use of available information on the website. We may restrict or deny your access to certain features, parts of, or the entire website in some occasions; such as when the website is undergoing maintenance or update, or when your access or your use of our website are believed to have violated these Terms or any applicable laws and regulations.

In order to access some of the features and services provided by poembangkok.com, you will need to register for an account. To complete the registration, you will need to provide your personal information such as name, email, telephone number, and shipping address. This information is necessary to use our online purchase feature. You are kindly requested to make sure that all of your personal information provided on this website is correct, current, and accurate. Since you are responsible for your own personal data, we recommend that you constantly update and correct your information as appropriate. POEM will not take any responsibility for any unpleasant experiences or any issues that are caused by the provision of false or outdated information on our website.

To create an account, click on LOGIN, then ‘Create an Account’. A prompt window will lead you to a page in which you can fill in your details. It is recommended that the account password you created should be unique and kept secure. Such information should be treated as confidential and should not be revealed to anyone else. Any unauthorized access of your account or any breach of security should be notified to POEM immediately.

If you have forgotten your password, please navigate to LOGIN, and then click ‘Forgot your password?’ or you may click here. A prompt window will appear and lead you to the process to reset your password. Kindly follow instructions as shown.

Account benefits

Please find example of benefits you will be able to enjoy by registering an account with POEM

– Manage your account details, address information.
– Save your address and payment details for online shopping experience which will be added in the future.
– Contact our staff and make enquiry regarding our products and services

Kindly note that we reserve the rights to disable any log-on account at any time, if you are unable to comply with these terms and conditions or if we have been made aware that any of the details you provided when registering for an account is proven to be false.

General terms

This website is for non-commercial use only. “Content” on this website refers to any graphics, product designs, photographs as well as images rights, video, sound and audio, or text that belongs to POEM displaying on this website and the server in which it is hosted.

You are not allowed to take any content on this website and store or re-upload them on a server or other devices connected to a network without our written consent.  You may not change or remove content of this website. You may not interfere with the site’s security or the operation that allows this website to work properly, including the server in which it is hosted on. You are prohibited from using any software or hardware (i.e. robot) for data gathering or data-mining any content on our website. 

This part also covers the protection of our intellectual property rights. You may not copy, modify, alter, transfer, publish, or create any derivative works from the content of this website. You may not copy or make change to any trademark, copyright intellectual property or other legal notices from any part of this Site. Any retrieval of data and content from poembangkok.com must only be for viewing the content and for personal use. You are strictly prohibited from scraping, taking a part of or the whole content from our website for any commercial purpose. Any redistribution or reproduction of the above mentioned content is strictly prohibited and may result in civil and criminal penalties.